Shipping and Returns

Returns & Shipping Policy

99% of our orders are fulfilled on time. We will always attempt to meet customers delivery deadlines however problems can arise as we use third party couriers and therefore we cannot guarantee accurate delivery dates and times.

It is always best to place orders in advance to avoid any issues.


Crowd Control Company products all carry a 3 year limited manufacturer’s warranty against defective material or workmanship. This limited warranty excludes damage due to accident, misuse, abuse or negligence. Except where specified Crowd Control Company products are designed for indoor use and this limited warranty does not apply where products have been used outdoors, in maritime environments, in any other unforeseen environs, or in any manner for which the products are not inherently designed for usage. Buyer shall inform Crowd Control Company within 48 hours of an occurrence. Crowd Control Company, on receipt of the defective products, will carry out a claim investigation and, if finding the claim justified, shall without cost to the Buyer repair or replace the defective products. There are no warranties either expressed or implied which extend beyond the description herein.

Your statutory rights are not affected.

These are issues in the construction of the product. This does not include general wear and tear or anything that falls under the umbrella term of degredation due to use.